Businesses use text messaging as a way to communicate with entities. Because it is quick and personalized, business owners recognize the value of SMS.
Yet, they still need to adhere to text message compliancelaws to avoid hefty fines, penalties, and a stained brand reputation. The information below discusses everything you need to know about business text messaging compliance.
What is SMS Compliance?
SMS compliance refers to the process of conforming to legislation that governs SMS communications.Proper SMS compliance is a legal requirement and can be a huge benefit that will help you build trust among individuals.
How do you stay compliant?
Staying compliant with government laws allows you to gain your people’s trust and ensure you are constantly exchanging information well. Thus, here are a few tips on how you can you stay compliant:
- Get informed consent
One of the first steps is to gain informed consent from anyone you want to communicate with. It is crucial to let the users know every detail of what they are signing up for and must expressly consent to it.
- Create a Company Policy
Having a company policy lets you convey all necessary rules and regulations that users must follow when communicating. Policies are vital because it helps clarify and reinforce standards and assist business owners in effectively managing their staff.
- Archiving
Cyberattacks are prevalent. Thus, you want to ensure all the data you share is protected. A text message archive appcan significantly help you safeguard crucial business information. Furthermore, archiving may protect you if you find yourself in legal proceedings.
If done correctly from the outset, SMS compliance standards will not be a complex undertaking.With our platform, we at LeapXpert can guarantee your organization consistently complies with government regulations enabling you to communicate securely with customers. Contact us today!
